Terms & Conditions

Last updated: January 2026

These Terms & Conditions govern your use of this website and any services provided by The Partner Consulting.

By accessing this website or engaging services, you agree to be bound by these Terms. If you do not agree, please do not use this website or services.

About The Partner Consulting

The Partner Consulting provides website design, SEO support, digital advisory, systems support, and related consulting services to Australian businesses.

References to “we”, “us”, or “our” refer to The Partner Consulting.
References to “you” or “your” refer to the website user or client.

Scope of these Terms

These Terms apply to:

Use of this website
General information provided via the website
Engagement of services unless superseded by a separate written agreement, proposal, or contract

Where you engage services under a separate proposal, statement of work, or agreement, those terms will take precedence in the event of any inconsistency.

Website Use

You agree to use this website for lawful purposes only and not to:

Misuse or interfere with the website’s functionality
Attempt to gain unauthorised access to systems or data
Reproduce, copy, or redistribute website content without permission

We reserve the right to restrict access to the website at any time.

Intellectual Property

All content on this website, including text, graphics, branding, logos, and design elements, is owned by or licensed to The Partner Consulting unless otherwise stated.

You may view and use content for personal or internal business use only. You must not reproduce, distribute, modify, or commercially exploit any content without prior written consent.

Services

Services may include (but are not limited to):

Website builds, rebuilds, and improvements
SEO setup and visibility support
Digital reviews and advisory services
Systems, workflow, and analytics support
Post-launch or ad hoc project work

Services are provided based on agreed scope, timing, and pricing. Any additional work outside the agreed scope will be discussed and approved before proceeding.

Quotes, Proposals & Engagements

Quotes and proposals are valid for the period specified or, if not stated, for 14 days.

An engagement is confirmed once you accept a proposal in writing or proceed with services following receipt of scope and pricing details.

Fees & Payment

Unless otherwise agreed:

All prices are in Australian dollars and exclusive of GST
Payment terms will be outlined in your proposal or invoice
Invoices must be paid by the due date stated

Late payments may result in work being paused until payment is received.

Refunds & Cancellations

Where services have commenced, refunds are generally not available for work already completed.

Nothing in these Terms excludes or limits your rights under Australian Consumer Law. Where you are entitled to a refund or remedy under the ACL, those rights apply.

For ad hoc or project-based work, cancellation terms will be outlined in your proposal or agreed scope.

Australian Consumer Law

Our services come with guarantees that cannot be excluded under Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have services remedied if they fail to meet acceptable standards and the failure does not amount to a major failure.

Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential losses
We are not liable for loss of profits, revenue, business interruption, or data
Our liability is limited to re-supplying the services or the cost of having the services supplied again

This limitation does not apply where liability cannot be excluded under Australian Consumer Law.

Third-Party Tools & Links

Our services may involve third-party platforms, tools, or software (e.g. Squarespace, Google, CRM systems).

We are not responsible for the performance, availability, or terms of third-party services, and your use of those services is subject to their own terms and conditions.

Advice Disclaimer

Information provided via this website or as part of services is general in nature and does not constitute legal, financial, or professional advice.

You are responsible for ensuring your website, content, and systems comply with any industry-specific, regulatory, or legal requirements applicable to your business.

Confidentiality

Any confidential information shared during an engagement will be treated as confidential and not disclosed to third parties, except where required by law or with your consent.

Termination

Either party may terminate services in accordance with the terms outlined in the applicable proposal or agreement.

We reserve the right to terminate or suspend services immediately if these Terms are breached or if payment obligations are not met.

Privacy

Personal information is handled in accordance with our Privacy Policy, available on this website.

Changes to These Terms

We may update these Terms from time to time. The current version will always be published on this website with the updated date.

Continued use of the website or services after changes are made constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.