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WEBSITES FOR NDIS & DISABILITY PROVIDERS

Your website has three audiences, not one

Participants and families are one. Support coordinators and discharge planners are another. And the compliance wording has to be right for both. Most provider sites only serve the first.

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The people who send you referrals are not the people your website talks to.

Coordinators and discharge planners are searching under time pressure for specific capabilities. If they can't see them in ten seconds, they move to the next provider on the list.

THREE AUDIENCES

Who has to find what, and how fast

    01
    Participants & families
    Plain language, not NDIS jargonWhat you do, described the way a family would describe it.
An obvious way to make contactPhone, form, or someone to email — without hunting.
Accessible designContrast, text size, keyboard navigation and screen reader support.

  

    02
    Coordinators & planners
    A referrer pathwayA page written for them, with the details they need and a fast way to refer.
Capability, stated preciselySupport types, complexity handled, and what you don't do.
Response times and service areaThe two things they check before anything else.

  

    03
    Search & compliance
    Service area pagesSo you rank for the suburbs and regions you genuinely cover.
Accurate registration wordingRegistered, unregistered, or mid-application — said precisely.
Schema markupSo search engines and AI assistants understand what you provide.

  

The compliance one

Getting registration wording wrong is a real risk

Claiming registration you don't hold, or listing registration groups you haven't been approved for, is the kind of thing that surfaces at the worst possible moment. I've seen it in circulation. Copy gets written carefully and reviewed by you before it goes live.

The accessibility one

Not optional in this sector

Readable contrast, sensible text sizes, keyboard navigation and proper heading structure. It matters for your participants, and it happens to be exactly what search engines and AI assistants reward too.

$3,500
–$6,500

Guide range · ex GST · fixed quote before we start

Scoped around how many services you run

Most provider websites land in this range depending on how many support types, programs and service areas you need pages for. You get a fixed number before anything starts.

Local SEO to rank for your service regions runs from $299 a month, month to month, no lock-in.

Get a fixed quote

A few things you might be wondering

The questions providers ask most.

Yes. Recent work includes Squarespace builds and content for disability support and allied health providers, including sites structured specifically around referrer audiences.
Yes, and I'll make sure the wording is accurate. Claiming registration you don't hold is a real compliance risk — I've seen it happen, and it's not a fun conversation to have later.
Yes. If you already have referral letters or intake documents, those are usually the best starting point — they're written in your voice and they already say the things coordinators need to hear.
Contrast, text sizing, keyboard navigation and heading structure are built in as standard. If you need to meet a specific WCAG level for a funding or tender requirement, tell me early and we'll scope for it.
Most builds land between $3,500 and $6,500 ex GST as a guide, quoted fixed before work starts.